The world has gone digital, and traditional marketing methods are no longer as effective and efficient as in previous years; and the more time passes, the more this becomes more evident.
Customized Email Campaigns, Inboxing of Offers, Response Tracking.
Data Cleaning - Scrubbing, Data Organization, Data Validation.
Troubleshooting for Products and Services, Complaint Registrations, Guiding Customers in Collecting Information.
Queries about Account Balance, Payment Information, Changes in Personal Information, etc..
Credit Authorization, Credit Verifications, Collections.
Running payroll, Invoicing, Timesheet Management, Executing contracts, Employee Insurance related services.
Application/ Claims processing, Subscription services, Feedback collection for Products/ Services & Campaigns, Polling/ Media analysis, Effective up-selling and cross-selling.
Product enquiries, Order taking, Sales processing, Up-selling & Cross-sellingDocumentations & Payment queries, Post sales product support.
Organizations today face ever-increasing customer expectations for delivering excellent personalized services. Customers also look to embrace innovative products & services and ways of engaging with each other.